Global Gov Jam HTX
Design for Public Services
COVID-19 Edition | 6 Hours | November 2020
Cities all over the world come together to create and design ways to innovate and improve on public services.
About the Jam
The Global GovJam is a weekend focussed on improving public services – any services which are provided by the state, or paid for by our taxes. A wide range of ordinary citizens and innovation specialists Jam to understand and meet the needs of citizens and the people who serve them.
Due to the COVID-19 public health crisis, the usual format was adjusted to fit a digital platform, which included three 2-hour design sprints.
Role: Service Designer. Ordinary Citizen.
Tasks: Ideate. Render.
Team: Sebastian Velasquez, Andres Ruiz, Anastasia S., Susan
Accomplishments / Lessons Learned
Practice a variety of design thinking tools to create a service that provides value and community connection.
Connect with an international team.
Identify a need and conceptualize a vision for a product in a matter of hours.
Global Gov Jam Theme:
"Super – Local - Empathistic – Mega – Multi - Solo"
Finding the Opportunity
Our team, Local Heroes, was inspired by Nana who felt isolated and vulnerable after at the start of the Covid-19 crisis. We wanted to provide Nana and others like her with a platform that connects older people with a 'side-kick." This allows seniors to create positive and uplifting connections, receive help on-demand, and be empowered to continue living your best life.